FAQ

Delivery Information

How do we send your wine?

We mostly use Australia Post and Aramex Couriers.
Please let us know if you have any special delivery instructions.

Proof of Age Requirement

Our delivery partners, which include Australia Post and Aramex, may require you to show identification when delivering our wine. This is to comply with the Liquor Control Reform Act 1998 (Vic) and other state-based liquor laws.

Under the Liquor Control Reform Act 1998 (Vic) it is an offence: For a licensee to sell liquor to under 18s (Penalty exceeds $19,000); For a person to supply liquor to under 18’s (Penalty exceeds $19,000); For a person under the age of 18 years to purchase, receive, possess or consume liquor (Penalty exceeds $800).

How long will it take to deliver our wine?

Delivery times will obviously vary depending on your location and how busy our delivery partners are, although we suggest you allow up to 5 working days within Victoria, longer in other states. We’ll always endeavour to despatch your wine within two working days of receipt of your order.

How much does it cost to deliver wine?

All Victorian Alps Wine Co. products are sold as 12 packs and are delivered for free* for the majority of Australia.
*There is no free delivery to WA and the NT – shipping rate is $35 per 12 pack

Can I collect my wine from the winery?

Yes, you can! You need to advise us when you expect to collect your wine. Wine can be collected from our winery warehouse located at 3897 Great Alpine Road, Gapsted (head right after entering our driveway) between 8:30am and 3pm, Monday to Friday.